Shipping policy
Processing Window
Orders will be packed within 2 - 3 working days (excluding weekends and holidays). During peak planting seasons (March–June), processing may take up to 4 days.
Domestic Shipping (USA)
Standard (5 - 8 business days): Free shipping for orders over $49
Expedited (2 - 3 business days): $14.99
Overnight (1 - 2 business days): $24.99
International Shipping
We ship to Canada, the UK, Australia, and EU countries. Delivery in 10–20 business days. Import duties are the buyer’s responsibility. We do not ship to freight forwarders for gardening tools due to damage risks.
Split Shipments
Large orders containing seedling trays (bulky) and small pruning shears may arrive separately. You will receive a unique tracking number per package.
Missing or Delayed Shipments
If there is no tracking update for 7+ days (USA) or 15+ days (international), contact us. We will reship or refund after carrier investigation.
Incorrect Address
Provide accurate shipping details. A $5.00 rerouting fee applies if the package is returned to our warehouse.