Shipping policy
Processing Window
Orders are packed within 2–3 business days (excluding weekends/holidays). During peak planting seasons (March–June), processing may take up to 4 days.
Domestic Shipping (USA)
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Standard (5–8 days): free over $49
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Expedited (2–3 days): $14.99
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Overnight (1–2 days): $24.99
International Shipping
We ship to Canada, UK, Australia, and EU. Delivery in 10–20 business days. Import duties are the buyer’s responsibility. We do not ship to freight forwarders for gardening tools due to damage risks.
Split Shipments
Large orders containing seedling trays (bulky) and small pruning shears may arrive separately. You will receive a unique tracking number per package.
Missing or Delayed Shipments
If no tracking update for 7+ days (USA) or 15+ days (international), contact us. We will reship or refund after carrier investigation.
Incorrect Address
Provide accurate shipping details. A $5.00 re-route fee applies if the package is returned to our warehouse.